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Return Policy

At Handmade Statue, we are dedicated to providing you with the finest Nepali handmade statues and authentic handicrafts from Nepal. Your satisfaction is our priority and if you’re not completely happy with your purchase, we offer a simple and hassle-free return process.

Eligibility for Returns:

  • Returns are accepted only if the item is in resalable condition.

  • Return requests must be made within 7 days of delivery.

How to Return Your Handmade Statues or Handicrafts:

  1. Contact us at sales@handmadestatue.com with your order number, a brief reason for the return, and any relevant photos.

  2. Our customer support team will review your request and provide detailed instructions for returning your item.

  3. Pack your item securely in its original packaging, including the order confirmation.

  4. Ship the item to the return address provided by our support team.

Return Shipping Details:

  • Customers are responsible for return shipping costs.

  • We recommend using a trackable shipping service to ensure your return reaches us safely.

Refund Process:

  • Once we receive and inspect your returned item, we will issue a refund to your original payment method.

  • Refunds generally appear within 4–5 business days, depending on your bank or payment provider.

Non-Returnable Items:

  • Some items, including custom-made or personalized statues, certain jewelry and customized handicrafts, cannot be returned. Please contact us if you have any questions.

Damaged or Defective Items:

  • If your item arrives damaged or defective, contact us immediately with photos. We will arrange a replacement or provide a full refund, including return shipping.

Order Cancellations:

  • To cancel an order, reach out as soon as possible. If the order has not yet been shipped, we will process a full refund.

Contact Us:

  • For questions, concerns, or assistance with returns, email sales@handmadestatue.com. Our team is always ready to provide prompt support.

Note: This return policy may change without prior notice. For the latest information, please visit the Return Policy section on our website.

Thank you for choosing HandmadeStatue.com. We are proud to share and promote the beauty of authentic Nepali handicrafts and handmade Buddha statues online.