FAQs

What is Handmade Statue?
Handmade Statue is a trusted online platform specializing in authentic handmade products from Nepal. Since 1970, we have been working directly with skilled Nepali artisans to offer Buddha statues, Hindu deity statues, singing bowls, thangka paintings, wooden carvings, jewelry and other traditional crafts to art lovers and collectors worldwide.

What types of products do you offer?
We provide a wide selection of handcrafted Nepali products, including:

• Fully gold-plated Buddha statues

• Traditional Hindu deity statues (Shiva, Vishnu, Ganesha, Durga, Tara, etc.)

• Bronze, brass, copper and silver-plated statues with fine detailing

• Singing bowls and sound healing instruments

• Thangka paintings and mandala art

• Wood carvings, pottery and handmade jewelry

• Custom-made products upon request

Each piece is carefully handcrafted, reflecting Nepal’s spiritual traditions and rich artistic heritage.

Are your products authentic and handmade?
Yes. Most of our products are 100% handmade by skilled Nepali artisans using traditional techniques like lost-wax casting, hand-carving, hand-painting, and gold gilding. Some designs may be partially machine-assisted for precision, but all finishing touches are done by hand to maintain authenticity and cultural value.

How can I place an order?
Placing an order with Handmade Statue is simple:

• Browse our website, choose your preferred product, and contact us directly at order@handmadestatue.com. Our team will guide you step by step, answer your questions, and provide secure payment instructions.

• Or, you can visit the “How to Order” section in the header of our website for detailed instructions.

What payment methods do you accept?
We accept major credit cards, PayPal and bank transfers. After you place your order, our team will provide you with clear step-by-step payment details.

Do you offer worldwide shipping?
Yes. Handmade Statue offers international shipping on all our products. Delivery time and shipping cost may vary depending on your location. Once your order is dispatched, we will provide you with full tracking details for your convenience.

What if my order is damaged during shipping?
We take great care in packaging to ensure safe delivery. In the rare event that you receive a damaged or defective product, please email us photos and, if possible, a short video of the unpacking process immediately. This helps us verify the damage and arrange a replacement or refund according to our Return Policy.

Do you offer custom-made products?
Yes, we can accommodate custom orders for certain handicraft products. If you have specific requirements or design preferences, please reach out to us and we will do our best to fulfill your request.

Can I cancel my order?
We understand that plans can change. If you need to cancel your order, please let us know as soon as possible. Once your order has been shipped, we may not be able to cancel it.

Why choose HandmadeStatue?

• Over 50 years of expertise in Nepali handicrafts

• Direct collaboration with local artisans

• Authentic, high-quality handmade products

• Worldwide shipping and safe packaging

• Personalized customer support

How can I contact customer support?
For assistance, custom requests, or inquiries, email us at support@handmadestatue.com. Our team is dedicated to providing timely support and ensuring a smooth shopping experience.